Corporate Governance

We recognise the importance of good corporate governance to ensure transparency, to fairly give the utmost benefit to shareholders and other related parties, and to strengthen the competitive advantage of the company.

Client Charter

We are committed to serving the needs of our customers, and guided by our Customer Fair Treatment Charter, we have outlined the four pillars of service standards as our commitment to provide our customers and their families with the right solutions from our wide range of conventional and Islamic products and services.

Corporate Governance Policies

Browse the below for Etiqa’s corporate governance policies.

Type of PolicyTitleDownload
Employee Code of EthicsCode of Ethics and Conduct
Terms of ReferenceEtiqa Family Takaful Berhad Board
Terms of ReferenceEtiqa Life Insurance Berhad Board
Terms of ReferenceEtiqa General Takaful Berhad Board
Terms of ReferenceEtiqa General Insurance Berhad Board
Terms of ReferenceRisk Management Committee
Terms of ReferenceNomination and Remuneration Committee
Terms of ReferenceMaybank Ageas Holdings Berhad Board
Terms of ReferenceInvestment Committee
Terms of ReferenceAudit Committee of Board